This Refund Policy explains how refunds work for purchases of LeadGasket services. By purchasing our services, you agree to this Refund Policy, our Terms and Conditions, and our Privacy Policy.
1. 30-Day 110% Money-Back Guarantee
We offer a 30-day, 110% money-back guarantee. If you're not happy for any reason within the first 30 days of using LeadGasket, you get back 110% of what you paid for your plan. That's $106.70 on the $97/mo plan, or $436.70 on the $397/mo plan. Payments for telephony and email usage are not included. The guarantee is limited to one refund per business.
2. Usage Charges Are Not Refundable
Text messages, phone calls, and email are enabled on your account, and these charges are passed on to you in addition to your subscription. On average, customers pay an additional $20 to $75 per month for these services, and your total cost depends on your usage. Payments for telephony and email usage are not refundable, including during the first 30 days.
3. How to Request a Refund
To get your money back, send one email to [email protected] within 30 days of signing up. That's all it takes: no forms, no calls and no questions. Your request counts as long as your email reaches us by 11:59 PM Pacific Time on your 30th day. For example, if you signed up on October 1, you can email us any time until 11:59 PM on October 30. If you can, include the name and email address on your account so we can find it quickly.
4. No Refunds After 30 Days
Emails that reach us after 11:59 PM Pacific Time on your 30th day aren't eligible for the guarantee, and after that point all payments are non-refundable.
5. Refund Method
Your plan payment is refunded to the original payment method. Card networks don't allow a refund larger than the original charge, so we send the extra 10% separately, by whichever method you prefer to receive it (for example Zelle, PayPal, Venmo, Cash App or a mailed check). The time it takes for the refund to appear depends on your bank or card provider.
6. A Refund Closes Your Account
When we send your refund, we cancel your subscription and close your account. Your account and all its contents are then deleted, so save a copy of anything you want to keep before you email us. To cancel without a refund, or to make changes to your subscription, please see our Cancellation Policy: https://leadgasket.com/cancellation-policy
7. Changes to This Policy
We may update this Refund Policy from time to time. Updates will be posted with a new Last Updated date.
8. Contact
Questions about this Refund Policy can be sent to:
LeadGasket
Address: 1894 Lynwood Dr #C
Phone: (510) 288-3393
Email: [email protected]